Refund Policy
To qualify for a refund we must receive the item(s) in its ORIGINAL PACKAGING and UNUSED. This is for reasons stated above. As stated above we DON'T accept CUSTOM NAILS as a return or a refund. Please allow 7 days for us to process your return/refund or exchange request once we've received your package. So please note any package sent back to us MUST be UNUSED. ie a set of nails cannot have been worn and then returned to us as this goes against our hygiene standards.